Question 1

How do I create a profile?

Accepted Answer

Click 'Create Profile' on the homepage and follow the step-by-step registration process. You'll need to provide basic information about yourself, your background, and what you're looking for in a spouse. You can also have a family member create a profile on your behalf.

Question 2

Is Raibar free to use?

Accepted Answer

Yes, Raibar is currently free to use. We believe in making matrimonial services accessible to our community. Some premium features may be introduced in the future.

Question 3

Who can join Raibar?

Accepted Answer

Raibar is designed for British Bengali Muslims who are seriously seeking marriage. We welcome individuals as well as families searching on behalf of their loved ones.

Question 4

How do I search for potential matches?

Accepted Answer

Use our Browse page to view profiles. You can filter by various criteria including age, location, education, and religious practices to find compatible matches.

Question 5

What is the shortlist feature?

Accepted Answer

The shortlist allows you to save profiles you're interested in for later review. It's a great way to keep track of potential matches without committing to contact immediately.

Question 6

How do I express interest in someone?

Accepted Answer

You can add profiles to your favourites, shortlist them, or send a message directly. We encourage involving your Mahram/guardian in the process as per Islamic guidelines.

Question 7

How does messaging work?

Accepted Answer

Once you've found a profile you're interested in, you can send a message through our platform. We encourage respectful, purposeful communication focused on marriage.

Question 8

Can family members communicate on my behalf?

Accepted Answer

Yes! Many profiles are managed by family members. You can specify Mahram/intermediary contact details on your profile for families to coordinate directly.

Question 9

How do I request Mahram contact details?

Accepted Answer

You can request Mahram contact details from a profile. The profile owner will receive a notification and can choose to share this information with you.

Question 10

Who can see my profile?

Accepted Answer

Your profile is visible to registered members. You can control which photos are private and require approval before others can view them.

Question 11

How do I report inappropriate behaviour?

Accepted Answer

Use the report button on any profile or message. Our team reviews all reports within 24 hours and takes appropriate action.

Question 12

Can I hide my profile temporarily?

Accepted Answer

Yes, you can hide your profile from search results at any time through your profile settings. Your data remains safe, and you can make it visible again whenever you're ready.

Question 13

How do I edit my profile?

Accepted Answer

Log in to your account and navigate to your Profile page. Click the edit button to update your information, photos, and preferences.

Question 14

How do I delete my account?

Accepted Answer

Contact our support team via WhatsApp. We'll process your request and remove all your data from our system.

Question 15

I forgot my password. How do I reset it?

Accepted Answer

Click 'Forgot Password' on the login page and enter your email address. You'll receive a link to reset your password.

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