Privacy Policy
Last updated: 25 December 2024
1. Introduction
Raibar ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our matrimonial platform designed for British Bengali Muslims.
By using Raibar, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
When you create an account, we collect:
- Name and email address
- Date of birth and gender
- Location (city and country)
- Photographs you choose to upload
- Profile information including education, occupation, and religious practices
- Mahram/guardian contact details (if provided)
Usage Information
We automatically collect:
- Device information and browser type
- IP address and approximate location
- Pages visited and features used
- Time spent on the platform
3. How We Use Your Information
We use your information to:
- Create and manage your profile
- Match you with potential spouses based on your preferences
- Facilitate communication between members
- Improve our platform and user experience
- Send important updates about your account and matches
- Ensure platform safety and prevent fraud
- Comply with legal obligations
4. Information Sharing
Your profile information is visible to other registered members of Raibar. We do not sell your personal information to third parties.
We may share your information with:
- Other members (as per your profile visibility settings)
- Service providers who assist in operating our platform
- Law enforcement when required by law
- Professional advisors (legal, accounting)
5. Photo Privacy
We understand the importance of photo privacy, especially within our community:
- You can mark photos as "private" requiring approval before others can view them
- Photo access requests can be approved or denied at your discretion
- You control which photo is displayed as your main profile image
- Photos are stored securely and are not shared outside the platform
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data:
- Encryption of data in transit and at rest
- Secure authentication systems
- Regular security assessments
- Limited access to personal data by staff
7. Your Rights (GDPR)
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restrict processing: Limit how we use your data
- Data portability: Receive your data in a structured format
- Object: Object to processing of your data
- Withdraw consent: Withdraw consent at any time
To exercise these rights, contact us at privacy@raibar.co.uk
8. Data Retention
We retain your personal data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.
9. Cookies
We use essential cookies to operate our platform. These cookies are necessary for authentication and security. We do not use tracking cookies for advertising purposes.
10. Children's Privacy
Raibar is intended for users aged 18 and above. We do not knowingly collect personal information from anyone under 18 years of age.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@raibar.co.uk
- General enquiries: hello@raibar.co.uk
- WhatsApp: +44 7951 579147
- Address: London, United Kingdom